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Lifetime Installation Warranty

NO GIMMICS. 100% Satisfaction Guaranteed!

Warranty Details

  • No wrinkle carpet guarantee, free re-stretch for life
  • Seam repair – replacement & repair of transition materials
  • Warranty transfers to new home owners

FlooringRVA Lifetime Warranty

Our Carpet Warranty

Flooring RVA Carpet provides a “lifetime” residential installation warranty on our carpet labor. This warranty is valid when our installation professionals install new carpet and padding purchased from us. This warranty does not include commercial. Customer will be required to preset proof of purchase before scheduling any repairs. This warranty is non-transferable.The types of service provided at no charge under the terms of this warranty include remaking the seams which may gap, ravel, or fray; re-stretching of carpet which may wrinkle; and replacement or repair of transition materials (metals, vinyl strips, etc.) which may become loose.

This warranty does not apply to repairs necessitated by abuse, water damage, improper maintenance, or by customers’ own repairs or removal of carpet to install wiring. Consequential or incidental damages resulting from installation services are not covered by this warranty. Customers must properly maintain carpet & have the carpet professionally cleaned by a licensed carpet cleaning company at least every 18 months. The client will need to provide receipts showing the carpet was professionally cleaned.

Flooring RVA engineered flooring

Hard Surface Flooring

Flooring RVA provides a “lifetime” residential installation warranty on our hard surface flooring labor. This warranty is valid when our installation professionals install hard surface products purchased from us over a substrate that is furnished, prepared, or approved by us. This warranty does not apply to the installation of hard surface products installed over customer-installed underlayment or customer- prepared substrate. This warranty does not include commercial. Customer will be required to preset proof of purchase before scheduling any repairs. This warranty is non-transferable.

The types of service provided at no change under the terms of this warranty include the repair of seams that may gap, repair or replacement of transition material (metals, vinyl strips, wood, etc.) and the removal of bubbles resulting from the inadequate application of adhesive.

This warranty does not apply to repairs necessitated by abuse, water damage, improper maintenance, foundation settling, or subfloor movement. Consequential or incidental damages resulting from installation services are not covered by this warranty.

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